B&B Bristol - Terms and Conditions of Booking and Cancellation Policy
- Check-in/arrival time: from 3pm
- Check-out/departure time: before 10:30am
- NO SMOKING POLICY: White House Guest Rooms in Bristol operates a No Smoking policy throughout all public areas, including all bedrooms.
- DAMAGES POLICY: We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to hotels property or structure.
- A credit or debit or card is required at the time of booking to secure your reservation. Reservations can be made online, by agent, phone, letter or email. We accept payment by most major credit and debit cards. Your online booking is deemed as confirmed when you have received your reservation notification by email.
- When confirmed your reservation is absolutely secure. All financial information will be processed in a secure way.
- When confirming, your card details will be taken and kept until check-out for security damages reasons and will not be charged except for cancellation as below
- We have a 48 hour cancellation policy, which means that no refunds are available if you cancel within 48 hours of your booking.
- Cancellations by email or phone are accepted up to 2 days before date of arrival, a full refund will be given if you have booked and paid for your accommodation.
B&B Booking Changes
- Changes to original B&B bookings are subject to availability but will incur no administration fee.
- You may come and go as you wish during your stay.
- We regret there is no wheelchair access available.
- We regret no children under 3 years of age can stay in our Bristol guest house.
- Clean towels are provided for each guest
- Every room has tea and coffee making facilities for your convenience.
- There is a simple continental breakfast available in our breakfast room for each guest. We cannot offer a cooked breakfast or different meals for special dietary requirements.
- Sorry, no pets are allowed on the premises.
- We accept most major credit and debit cards and your online booking will be processed securely via SagePay.
- Cash payments are accepted and can be made only in pound sterling.
B&B With Parking
Whitehouse Guest Rooms B&B is near the centre of Bristol. We have a private car park, which is free for our guests to use during their stay. There are limited spaces available so it is on a first come first served basis.
Free Wifi is provided, free of charge, and every effort is made to ensure a good service. However this cannot be guaranteed at all times.
You are deemed to have accepted these terms and conditions by booking a room online or with our reception in person.